I completely agree. And, it’s usually a good idea to comment on other blogs or sites that are in the same topic area as yours. Because I write mostly about sports, I want to comment on other sports blogs and articles, not fashion or politics. I think we have to keep in mind what our personal brand is and stick to it in our own business, as well as online discussions.

I couldn’t agree more! And yes, Google’s Panda Update did much to hurt site owners because it essentially removed duplicates from Google’s Top Ten list in many cases. However, having a Social Media presence is crucial to your success because visitors feel a little less threatened when engaging with you on your Facebook or Twitter page as apposed to your main website. They can get a feel for what you are offering before they visit your site. Stay engaged with these people and enough will come to you!

At Overnight Prints we strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I regret any inconvenience or frustration that your experience has caused you.

If you would like to discuss this matter further, please feel free to email me at officeofthepresident@overnightprints.com. Despite your order being a few months old, I am sure that we will still be able to come to a resolution that meets your needs.

Thank you,

Kandace
Overnight Prints
Office of the President

The bigger concern however is not the quality of the products, but rather the way they responded to a customer complaint – and as I mentioned in the article, in today’s virtual world a bad experience can be shared with thousands of people! To me it seems that this is a company (or at least a customer service rep) who doesn’t understand that.

I’ve found them to be responsive, and more importantly, have incredibly quality for a very reasonable price.

Sometimes things slip through the cracks, but I would recommend them to anyone.